Here are a few of the most frequent questions that we get asked. If you have a question that is not answered below please get in touch and our staff will be pleased to help you. Who knows, next time you visit the web site your question and answer might have been added!

A. Traveland's Red Carpet travel service is operated to a very high standard. If required, it ensures that your holiday commences from and returns to your own front door. Operated by car, minibus or large coach it takes the worry and concern about reaching air or sea ports away because there is always someone within the Traveland organisation to ensure that all goes well. This service is available on selected Southampton departures for UK residents in South Wales, Gwent and certain areas of Gloucestershire. For fly cruises, the Red Carpet service is available to residents of South Wales and Gwent only.

Yes you can. Feel free to ring either office (freephone numbers at the foot of this page) to make an appointment with our friendly and knowledgable staff who are there to help. Making an appointment ensures that someone will be available to talk to you when it is convenient for you.

Yes we do. Ring our Porthcawl office and the staff there will be glad to help.

First and foremost, cruising is a very safe holiday environment for your children. Although some restrictions apply, a number of cruise ships provide abundant activities and child-friendly menus for infants through to teenagers. Just ask for details.

Generally speaking, the answer is yes although facilities vary from ship to ship. Please ask our staff for information regarding the particular holiday you are thinking about.

You will always need your passport (most countries require six months remaining) and depending upon your ports of call, you may need a Visa, Proof of Citizenship and evidence of Vaccinations. We will advise you of the requirements at the time of your booking.

In the unlikely event that something ever goes wrong, we operate a 24hr Emergency Phone service so that we can endeavour to rectify the problem satisfactorily.